For many people, the idea of getting a typical desk job is too much to bear and they know they could never be happy sitting behind a desk for the majority of their day. Those who have a knack for customer service and a personality towards making people feel comfortable and taken care of might consider a career as a concierge at one of many small luxury hotels in Kenya. A concierge is usually employed at places of business such as corporations or high end condominiums of hotels. They are often the face of a company and provide a constant smile and helpful attitude towards all guests and visitors while providing service and assistance wherever possible.
Good concierges at small luxury hotels in Kenya will possess above average communication skills and interpersonal skills when dealing with others. To be considered for a position as a concierge you will be able to be consistently patient and well mannered with people, even when they are less than courteous with you. Detail oriented and friendly people who do well under pressure are good candidates for jobs at small luxury hotels in Kenya and elsewhere. Those who work in small luxury hotels in Kenya will have the opportunity to meet with and engage daily with people from all over the world which is a definite perk to working in the industry.
There are many vocational and technical schools that teach the appropriate skills for those who are considering a career as a concierge. It will be required that that those who wish to work as a concierge are well informed as to the nearby entertainment options, restaurants, stores and other facilities near the hotel at which they are employed. It’s not uncommon for a concierge to be required to assist guests with tasks such as giving helpful directions, helping with flight arrangements, carrying luggage, arranging dry cleaning services, making reservations at movies or restaurants or sporting events, ordering takeout or flowers, setting up appointments, arranging special guest services, calling taxis or limos and helping with any questions or problems that the guests might have during their stay at the hotel.
It’s helpful to gain whatever experience you can by working at one or two small luxury hotels in Kenya as a bell boy or in housekeeping to get a general idea of how the hospitality industry runs before looking to work as a concierge full time. This insight will help you understand the way a hotel works as a whole which is important for a concierge to understand.
